Providing training to contractors - best practise and management


A shift in the way that workforces are comprised today has meant that many businesses now also face the need to approach contractors in a different way. A decade ago, “contractors” may have been occasional temps who were used to help cope with seasonal changes to workflow. Today, however, thanks to the growth of the gig economy, many businesses engage with large numbers of contractors on a regular basis. As a result, the way that those contractors are managed has changed, especially when it comes to the necessity – and best practise – of providing training.

Why it pays to train contractors

Improving output

Depending on how you use contractors, investment in training could yield impressive results in performance and productivity. Familiarity with the brand, product knowledge and better understanding of processes and management can all help contractors to do more and reach essential goals.

Compliance

If you’re in an industry that requires you to train contractors to ensure you’re in line with regulation then it’s essential to provide that training to enable legal compliance.

Reducing management input

Well trained contractors tend to do a better job and require less guidance and correction than those who haven’t received any support. Training can reduce the amount of time senior staff have to spend correcting mistakes or answering queries, enabling them to use their (more expensive) time to add value elsewhere.

Supporting a positive working environment

Tensions can arise between employees and contractors where the latter are not prepared, or adequately trained, to do the job. The strain this places on employees can result in hostility and friction that can be avoided if contractors are well trained.

Best practice and management when training contractors

The right Learning Management System (LMS) will support best practice and management for training contractors in three key ways:

1. Automation

The use of automation delivers efficiency in training management, helps to reduce the potential for mistakes and ensures that critical processes are effectively handled without human monitoring. Automation removes the need for time consuming manual processes, such as sending out notifications or providing learners with materials at a specific stage in their journey. Automation is a best practice standard that the right LMS will be able to provide.

2. Central administration

The process of providing and managing training for contractors can become chaotic and confused if disparate sources are being used. An LMS that offers a single, centralised resource for all the necessary training components is far simpler to handle in administration terms, and makes it easy to update and evolve the training on offer.

3. Transparency

From identifying whether a training process is delivering ROI, to following the progress of contractor learners, an LMS provides transparency that is essential to training management best practice. Learners can follow their own journey and an LMS will generate analytics that will enable the business to measure and improve what is being offered.

There are many benefits to providing training for contractors who are working with your business. Using an LMS that meets these best practice standards is an essential option for ensuring your business is getting genuine ROI.

Get in touch with Enterprise Study to find out more today.

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