Workplace learning has evolved enormously in recent years. Long gone are the days when training was focused purely on a single course or objective. Today, it is much more about a holistic and forward thinking approach to employee development that is better integrated with business goals and objectives. Traditional learning is being replaced by more effective learning management designed to engage employees and ensure retention of staff.
The 70:20:10 approach to learning
The 70:20:10 model of learning has received a lot of attention in recent years but has proven itself to be more than just a passing trend. According to this structure, 70% of employee knowledge should be acquired on the job, 20% from observing others and 10% from formal training classes. There are many proven benefits for businesses that choose to follow this approach when it comes to learning in the workplace. A study carried out by transformation consultancy Towards Maturity, for example, discovered that:
- Where businesses used the 70:20:10 model of learning, staff were four times more likely to demonstrate a faster response to business change.
- This kind of learning creates a more energetic environment – employees in the study who were working in this kind of environment were three times more motivated.
- The 70:20:10 model of learning has knock on effects throughout the business – the Towards Maturity study found that businesses using this model were twice as likely to report improvements in customer satisfaction scores.
Engaging a workforce in different ways
Traditional learning still has a part to play in shaping progress in the workplace but it is being integrated with a much more holistic approach. The results that a change in learning techniques produce provide a clear benchmark when it comes to measuring how effective it is to focus more on engagement and delivering learning in the way that staff find the easiest to digest. For example, 90% of staff say they prefer to learn from their peers, which makes a clear business case for the 70:20:10 model of learning for those organisations looking to achieve more from learning programmes.
Bringing learning to life
We all learn in different ways but there is often pressure to show ROI from an investment in learning in a business context. Our Learning Management System (LMS) offers a true 70:20:10 approach to learning with a suite of tools that can help to deliver a rounded and engaging learning journey for your employees.
- Classroom learning – this remains a tried and tested learning method with the benefits of social interaction and sharing of experiences. Our LMS makes this simple to set up and administrate.
- E-learning – cost effective and easy to disseminate to a large audience, e-learning is a flexible way to train and a great option for developing in-house content.
- Video learning – engaging and mobile, video learning is a very engaging way to get a message across as part of a blended learning package and is also supported by our LMS.
If it’s time to overhaul your training to keep up with the pace of change of learning in the workplace contact a member of our team to find out how our LMS could support your goals.