This Webinar has already taken place. However if you would like to view a recording of it please just complete the registration form and you will be sent a link and password.
Think Smart, Train Smart, Deliver Smart: Tips for Growing your Learning Business
Is your learning data helping you to prove ROI?
This webinar will provide insights into which data you should be analysing and providing to your customers (internal or external) to ensure your learning offering is highly valued within the organisation. If you are not measuring the right success metrics you will struggle to determine return on investment for your learning.
This webinar is for Training and Learning consultancies looking to improve customer retention through training data analytics. It is also highly useful for L&D and HR managers looking to set KPI’s and benchmarking for their training delivery suppliers and ensuring learning is strategic to the organisation and valued as such.
Learning Companies: Use the information provided on this webinar to help retain customers, improve profitability, increase customer satisfaction and ensure competitive advantage.
Learning Departments: Use the information provided on this webinar to become more strategic within the organisation, as a negotiation tool for suppliers and when defending training budget.
We will cover:
- Course evaluation data – what to measure and how. More than happy sheets.
- Learning Retention Metrics
- Customer and Supplier Engagement