Setting goals and objectives and evaluating improvement and achievement are key to progress, both individual and organisational. Careful management of this process can contribute enormously to business growth and the ability of an organisation to develop and expand. The challenge often lies in managing this process – planning goals, monitoring performance and reviewing achievement. Without simple and effective systems in place this can become time consuming and confused. This is where an LMS can simplify and optimise the process, providing a clear and simple way to manage goal setting and evaluation in any environment.
Step 1: setting goals
An LMS provides a framework for goal setting, whether those are individual goals or the objectives of the organisation as a whole. When KPIs are defined within an LMS in this way they are more visible, both in terms of the content of those goals and who they have been assigned to. The framework of the LMS enables individuals to have their own individual goals pages to track their own progress while managers can see team and organisational goals as a whole.
Step 2: driving business goals via KSAs
Individuals within an organisation need to have specific knowledge, skills and attributes (KSAs) in order to do their jobs properly and to help drive the business towards its overall objectives. An LMS provides a framework within which these crucial competencies can be defined. Defining key competencies creates an awareness for staff of how to get from where they are now to the individual goals that have been set for them. KSA frameworks can be established within an LMS for individuals, as well as for teams, and will automatically be visible to assigned users.
Step 3: 360 feedback
Using an LMS can make the process of capturing feedback about individuals swifter and simpler. It also enables a much more efficient way to organise the results of any self-assessment that is required as part of ongoing review processes. The more feedback available – from individuals as well as those around them – the easier it is to get an accurate picture of an employee and their abilities. An LMS makes all this information easy to organise and evaluate.
Step 4: clarifying performance review
Working within an LMS enables a degree of automation when it comes to performance review. Timelines for appraisal can be defined in the LMS so that there is no confusion about what is required, and when. LMS tools enable notifications to ensure that certain actions are completed on time and staff aren’t unsure of what is required. This not only makes the review process more efficient but more effective too.
Step 5: ongoing learning and performance
An LMS gives organisations the opportunity to create learning development plans for staff, not just to enable goals to be met, but also to help with ongoing learning. This provides a way to structure and monitor learning development. The presence of an LMS often produces higher levels of engagement with learning and development, adding an element of gamification that helps to keep employees focused and engaged.
If you’d like to find out more about how an LMS could benefit your business, contact a member of the Enterprise Study team.